The Challenge: Reaching Field Teams in the Food Industry

For Andros, a major player in the European food industry, cybersecurity is not just about offices and data centres. With more than 30 production sites across France, the group faces a significant challenge: raising awareness among operational staff — line operators, maintenance technicians, workshop managers — about the cyber risks now threatening the industry.

[SUGGESTED IMAGE: Photo of the small Andros arcade kiosk in use in a production area]

A Specific Industrial Context

Food production sites present unique constraints for cyber awareness:

Operational Constraints

• Shift Teams: 3x8, staggered hours, no common slots available

• Limited Time: short breaks, no possibility to interrupt production

• Restricted IT Access: little to no computers on production floors

• Low Digital Literacy: employees often distant from digital tools daily

Growing Security Challenges

• IT/OT Convergence: production systems are increasingly connected

• Sabotage Risks: phishing targeting industrial system accesses

• Regulatory Compliance: GDPR, NIS2, sectorial obligations

• Supply Chain Protection: Andros is part of critical ecosystems

🏭 INDUSTRIAL REALITY

In Industry 4.0, the boundary between IT and OT is blurring. An operator clicking on a malicious link from a production tablet can compromise the entire line. Raising awareness among field teams is no longer optional.

The Solution: A Small Kiosk on a Yearlong Nationwide Tour

Brain Security has deployed a Small Arcade Kiosk specially designed for the industrial environment: compact, mobile, robust, and 100% autonomous. This kiosk accompanies Andros for 1 year on a tour covering the whole French production network.

[SUGGESTED IMAGE: The kiosk in different environments: workshop, break room, administrative area]

Device Features

Format Suited for Industrial Sites

• Small Kiosk : compact size, easy to move between areas

• Absolute Plug-and-Play : plug in, play, no configuration needed

• Industrial Robustness : designed for production environments

• Complete Autonomy : no local IT needed, works entirely independently

Flexible Connectivity

• Wi-Fi or Ethernet depending on available infrastructure

• 4G/5G option for sites without an appropriate network

• Automatic content and leaderboard sync

Optimised Field Gaming Format

• 3-Minute Sessions compatible with breaks

• Super Quiz: 1 mistake = game over, engaging format

• Local Leaderboard resettable at each site

• Questions tailored to the industrial context (OT risks, physical access, BYOD, etc.)

Multi-site Tour Model

Rotation Organisation

• 30+ sites visited over the year

• Duration per site: 1 to 3 weeks depending on size

• Logistics Managed by Brain (transport, installation, recovery)

• Schedule Coordinated with local Andros teams

Communication Kit per Site

• Customised posters announcing kiosk arrival

• Launch emails adapted for the operational audience

• Simple visual instructions (pictograms)

• QR codes for access to rules and online leaderboard

Support and Maintenance Included

• Regular content updates (new threats, priority themes)

• Remote technical support

• Question adjustments based on field feedback

• Monthly site reports (participation, scores, trends)

📊 RESULTS AFTER 1 YEAR

• 30+ production sites covered across France

• Hundreds of employees directly sensitised

• Fast adoption thanks to the 3-minute format and leaderboard

• Increased visibility of cyber messages on sites

The Results: Field Engagement and Cultural Shift

Quantitative Performance

The first months of the tour validated the model:

• Hundreds of employees engaged on each site

• High participation rate including among shift staff

• Spontaneous use: employees naturally coming during breaks

• Progressive scores demonstrating effective learning

[SUGGESTED IMAGE: Graph comparing participation among different site types]

Organisational Impact

On Production Sites

• New visibility of cyber challenges in environments traditionally focused on physical/food safety

• Informal conversations between colleagues on good practices

• Identification of champions: some employees become local champions

• IT/OT Unification: field teams better understand IT challenges

For the Group's Security Function

• Consistent coverage of the production network

• Field data: feedback on awareness gaps by site

• Facilitated communication: the kiosk becomes a dialogue tool with site management

• Demonstrable ROI: objective metrics of engagement and progression

For Employees

• Unobtrusive awareness: no compulsory training perceived as time-wasting

• Progressive learning: ability to replay and improve

• Fun aspect: competition via leaderboard creates a motivating framework

• Recognition: top scores are locally celebrated

Device Evolution During the Tour

Content Adjustments

• Adaptation of questions based on field feedback (level, relevance)

• Incorporation of emerging themes (deepfakes, CEO fraud)

• Focus on specific food industry risks (sabotage, industrial espionage)

Engagement Mechanics

• Introduction of inter-site challenges (anonymous score comparison)

• Local prize distribution (goodies, internal recognition)

• Creation of a group "hall of fame" for top scores

🎯 TAKEAWAY FOR CSOs

"Field team awareness cannot rely on traditional e-learning modules. You must go to them with formats compatible with their operational constraints. The mobile kiosk solves this equation."

Why This Model Works for the Industry

Key Success Factors

1. Physical Presence In industrial environments, the presence of a tangible device has a stronger impact than digital communications. The kiosk = "cyber is here, visible, concrete".

2. Universal Accessibility No need for PC, login, or advanced digital skills. The arcade interface is intuitive for everyone, including those less comfortable with IT.

3. Micro-learning Format 3 minutes respect break constraints on production sites. No lengthy training sessions that disrupt organisation.

4. Group Dynamics The local leaderboard creates rivalry among teams, roles, departments. The social aspect enhances engagement.

5. Total Autonomy For site managers, it is zero burden: no IT to mobilise, no logistics to manage, no organisation to orchestrate.

[SUGGESTED IMAGE: Testimonials from field employees with their scores]

Sectoral Applicability

The model of a mobile tour kiosk applies to all industrial sectors:

Manufacturing Industry

• Automotive: assembly plants, logistics sites

• Aerospace: production workshops, maintenance centres

• Chemical/pharma: production sites, laboratories

Energy & Utilities

• Power plants (nuclear, thermal, hydro)

• Distribution networks (electricity, gas, water)

• Renewable production sites

Retail & Distribution

• Logistics warehouses

• Distribution centres

• E-commerce platforms

Multi-site Services

• Bank branch networks

• Retail chain stores

• Hospitality and catering

Extending the Impact After the Tour

Possible Continuations

At the end of the year-long tour, several options are available to Andros:

Option 1: Renewal Continue the tour with new content and themes to maintain engagement.

Option 2: Permanent Installation Place kiosks permanently at strategic sites for ongoing engagement.

Option 3: Digital Complement Deploy the Brain SaaS platform to allow employees to continue playing from home or the office.

Option 4: Event Format Organise cyber days at sites with kiosks + dedicated animation + inter-team challenges.

Future Themes

The tour can evolve to address specific focuses:

OT/Industrial Focus

• Security of industrial control systems

• Management of physical and logical access

• Protection of PLCs and SCADA

• Risks of sabotage and espionage

Compliance Focus

• GDPR and personal data on site

• NIS2 and sectorial obligations

• Traceability and data integrity

• Incident management and notification

Social Engineering Focus

• Sector-targeted phishing

• CEO fraud/fake orders

• Physical social engineering

• Protection of sensitive information

[SUGGESTED IMAGE: Visual roadmap of successive themes]

💡 OPERATIONAL ADVICE

Coordinating the kiosk tour with other initiatives (phishing campaigns, local CSO training, audits) creates mutually reinforcing effects. Awareness is more effective when it's multi-touch rather than one-shot.

Interested in Deploying a Similar Tour?

The model of a mobile kiosk tour can be adapted to all types of multi-site networks: industrial, retail, services. Brain Security handles all logistics, from transport to maintenance.

Next Steps:

• Discover the Small Arcade Kiosk → brainsecurity.io/borne-arcade

• Receive a Tailored Proposal → brainsecurity.io/contact

• Discuss with Our Team to define the optimal format for your site network